To get the right scope based on the analysis of current processes and current project goals will contribute to setting the right scope of the ERP project right at the start and steer expectation of all deliveries.
Our services include creating scoping documents, project plans, communication plan and risk assessment. The primary objective is to set up a conducive project infrastructure for the project team to have a better understanding of the mechanics of project. At the end of this phase, the project sponsor needs to have a message to deliver to the management and employees about outcome of the project.
Mapping existing processes and identifying gaps in the business solution when compared to the customerâ€™s requirements.
The gaps once documented shall serves as the basis for project team to find solutions or propose alternative workarounds. In this phase, it is important that all team members be trained in the mechanics of the consulting process to ensure the issues are addressed at the right place with the right audience and thereby respecting the team membersâ€™ available time for the project. Primarily, the outcomes are Gapâ€™s, Configuration logs, Issue logs, Risk logs and Data Migration approach documents.
We have experience in creating working rules around how to manage configurations during life span of a project.
The key attributes are cooperation, responsibility and logging. All these attributes are key to the project teams so that it does not affect the ERP configuration process. All decisions taken during the configuration process should be trackable for the team members. Transfer of configuration between environments must be reliable.
Our development experience is quite high in the Dynamics AX world. Our approach in development is unique when compared to others. Our development team has subject matter expertise in addition to technical understanding of the subjects they deal with.
The development process we use is quite stable and ensures higher level of accuracy in documentation, estimation, upgradability and testing. We achieve this by effective communication, clear understanding of responsibility and right skills while assigning resources to our tasks. Our approach supports using SPRINTS of developments.
Testing is one of the key phase of any ERP project. We make sure to utilize the different testing phases before the handover of the solution to the bossiness.
So, whether it is in process testing (CRP/UAT) or development testing, the scripting beforehand will set expectations and help the delivery team in delivering the solution as expected, thus eliminating gaps and ensuring smooth transfer from design and development over to the bossiness.
Our approach is to have scripting to the right level by capturing elements such as logging issues, process corrections and communication to ensure smooth progress and thereby support the decisions making.
We offer project management using different management model. Our project managers ensure the project status is never blurry by implementing an effective communication plan.
While implementing the project plan, the assignment of all team members is outlaid and clarified using excellent people skill. The focus is on supporting team members to deliver assignments on time to ensure project is executed on per schedule. Our project managers highly experienced in timely communication with the project board and sponsors to help them solve risks and issues during the execution of the project. Change management is a part of any ERP project and our project managers have the know-how to support them in different activities.
Our reporting team has vast experience in implementing reporting strategy. Our team is highly flexible and can plug in to a variety of different engagement models. We use a unique method of assisting the build reporting strategy, where the existing investment is considered as means to minimise the path to achieve the goal. What we have learned through our experience is that there is no silver bullet when it comes to creating a reporting strategy.
Our team has functional expertise on how to build reports that are easy to use and supply the right information to users considering the urgency and the level of detail of the data that are being represented. Our technical team has the skill set to implement in different technical environments, whether it is dashboard, classic reports or pivots that is needed.